Send Airtime& Data Globally

SmilePay is a digital telecom payments platform that enables diaspora communities in the USA to buy airtime, data, voice and SMS packages for loved ones abroad. Customers can pay directly using Visa, Mastercard or American Express, or use supported stablecoins such as USDC and PYUSD.

You can use SmilePay to buy airtime, data, voice and SMS packages for loved ones in Ethiopia, Kenya, Ghana and Nigeria. Pay directly with Visa, Mastercard or American Express, or use your USDC or PYUSD balance. More countries, mobile operators and services are coming soon.

SmilePay is starting with diaspora communities in the USA buying airtime and mobile packages for loved ones in Ethiopia, Kenya, Ghana and Nigeria. More countries will be added soon.

Not yet. SmilePay will soon be available to users in Ethiopia, Kenya, Ghana and Nigeria. Once it launches, users will be able to download SmilePay, add supported stablecoins such as USDC or PYUSD to their balance, and use them to buy airtime, data, voice and SMS packages. Card payments are currently intended for users in the USA. More details will be announced as services become available.

Yes. Users in the USA can download SmilePay and buy airtime, data, voice and SMS packages for loved ones in Ethiopia, Kenya, Ghana and Nigeria. They can pay directly using Visa, Mastercard or American Express, or use USDC or PYUSD from their SmilePay balance.

SmilePay plans to expand into utility payments and other essential cross-border services. Broader licensed financial services may also be added in the future, subject to regulatory approval.

Open the SmilePay app, select the recipient's country, choose their mobile provider, enter their phone number, and select an airtime, data, voice or SMS package. Pay securely with Visa, Mastercard or American Express, or use your USDC or PYUSD balance. The package is delivered directly to the recipient's phone, usually instantly or within a few minutes.

If your payment was completed but the recipient did not receive the package, go to the 'History' tab in the app and retrieve the transaction ID. Then contact SmilePay customer support with the transaction ID so the support team can review and assist you.

Once a telecom payment has been processed, it usually cannot be cancelled, refunded or reversed. Please make sure the recipient's phone number, operator, package and amount are correct before confirming the payment.

No. SmilePay's telecom product is designed for airtime, data, voice and SMS payments. It is not a cash transfer service.

SmilePay supports USDC and PYUSD on the Stellar network.

Users should send supported stablecoins to SmilePay only through the Stellar network. Sending funds through an unsupported or incorrect network may result in loss of funds.

A stablecoin is a type of digital currency designed to stay close to the value of a traditional currency, usually the US dollar. SmilePay uses stablecoins to make cross-border telecom payments faster and more practical.

SmilePay uses stablecoins because they can support faster, more flexible and more efficient cross-border payments. SmilePay's goal is to make stablecoins useful for real-life support, starting with airtime, data, voice and SMS packages.

No. SmilePay is designed to make stablecoin payments simple. The app guides users through the payment process so they can support loved ones without needing advanced crypto knowledge.

Yes. You can pay directly using Visa, Mastercard or American Express when purchasing airtime, data, voice or SMS packages. However, cards cannot be used to top up your USDC or PYUSD balance.

Users can add supported stablecoins to their SmilePay wallet. SmilePay currently supports USDC and PYUSD on the Stellar network. The app will provide the wallet address and instructions for adding funds.

Yes, where supported. Venmo users in the USA can buy, hold, send and receive PYUSD. Users may be able to send PYUSD from Venmo to their SmilePay wallet, as long as the transfer uses the correct supported network and SmilePay wallet address.

Yes, where supported. Eligible PayPal users may be able to buy, hold, send and receive PYUSD and transfer it to an external wallet such as SmilePay, as long as the transfer uses the correct supported network and wallet address.

Yes, where supported. Eligible PayPal users in supported international markets can buy, hold, send and receive PYUSD directly from their PayPal account. PayPal has announced PYUSD availability across 70 markets, but availability may still depend on the user's country, account type, local regulations and PayPal's own eligibility requirements.

Stablecoin transfers are usually irreversible. If funds are sent to the wrong address, wrong network or unsupported wallet, they may be lost and SmilePay may not be able to recover them.

Yes. Users can add USDC to SmilePay by sending supported USDC to their SmilePay wallet on the Stellar network. More networks for USDC may be added in the future.

No. Cards can only be used to purchase airtime, data, voice or SMS packages directly. They cannot be used to add or top up USDC or PYUSD to your SmilePay balance.

A transaction ID is a unique reference number linked to your payment. If you contact customer support, please provide the transaction ID so SmilePay can review your transaction more quickly.

A transaction may show as pending because of telecom operator processing, blockchain confirmation, payment review, compliance checks, fraud-prevention checks, network issues or third-party provider delays.

A transaction may fail because of an insufficient balance, incorrect recipient details, an unsupported operator or package, blockchain network issues, telecom provider issues, compliance review or technical errors. If your transaction fails, check the app for the transaction status or contact customer support.

Not yet. Money transfers are coming soon, so you can't send money with SmilePay today. SmilePay's first launch product is telecom payments, including airtime, data, voice and SMS packages. Broader licensed financial services remain part of SmilePay's long-term roadmap and will be offered only where approved and legally available.

SmilePay is currently launching telecom payments first. Future licensed financial services may be introduced subject to regulatory approval.

SmilePay plans to expand into utility payments and other essential cross-border services in the future. Telecom payments are the first step.

No. SmilePay is not a bank. SmilePay provides payment technology services and works with relevant partners, payment providers, blockchain networks, telecom providers and regulated entities where applicable.

No. Stablecoin payments may involve risks, including blockchain network issues, wallet errors, third-party platform issues, regulatory changes, technical delays or loss of access to funds if incorrect details are used. Users should review all transaction details carefully before confirming a payment.

Yes. Everyone completes identity verification (KYC/AML checks) before they can send money. It's a one-time step in the app that helps keep SmilePay safe for you and your family.

You can contact SmilePay customer support through the app. Go to the main menu, select 'Help', then 'Customer Support', and choose 'Contact Customer Support'.

Please provide your transaction ID, the recipient's phone number, the telecom operator, the package or amount, the date and time of the transaction, and a short description of the issue.

SmilePay aims to respond as quickly as possible. Response times may vary depending on the issue, transaction status and whether telecom providers, payment partners or blockchain networks need to be reviewed.

In most cases, completed airtime, data, voice or SMS payments cannot be reversed. Customer support can review the issue, but reversals depend on the status of the transaction and the policies of telecom providers and payment partners.